Terms of service

Last Updated: September 1, 2026

Welcome to Vayeli. These Terms of Service explain the terms that apply when you visit or make a purchase through our website. By using our website or placing an order, you agree to these terms.

1. About Vayeli

Vayeli offers women's clothing through our online store.

Store Name: Vayeli
Website: eloriax.shop
Email: support@vayeli.shop
Phone: +1 574 241-6292
Business Address: 370 Gateway Dr, Brooklyn, NY 11239, United States

2. Using Our Website

You agree to use our website only for lawful purposes and in a way that does not interfere with the normal operation of the website or negatively affect other customers.

We may update, change, or discontinue portions of our website or services when necessary.

3. Products and Product Information

We make reasonable efforts to provide accurate product descriptions and information. However, colors and other details may appear slightly different depending on your device or screen settings.

Product availability may change from time to time.

4. Orders and Payments

When you place an order, you are responsible for providing accurate and complete information needed to process and deliver your purchase.

We accept the following payment methods:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

Orders are processed after the order has been successfully placed and payment has been received.

5. Order Processing

Our standard order processing time is 1–3 business days.

Orders placed by 5:00 PM Los Angeles time will be handled according to our normal processing schedule. Orders may take additional time when affected by circumstances outside our reasonable control.

6. Shipping and Delivery

We provide free standard shipping on all products.

The estimated delivery time is 5–11 business days after the order has been processed. Delivery times are estimates and may vary depending on circumstances outside our control.

Once your order is shipped, a tracking number will be provided so you can follow the shipment.

7. Returns

We accept eligible returns within 30 days of receiving an order.

Returned items must be unused and in their original condition. Customers are responsible for the cost of return shipping.

For complete information about returns and refunds, please review our Return and Refund Policy.

8. Refunds

Approved refunds are issued to the original payment method used for the purchase.

Once a return has been received and approved, please allow 3–8 business days for us to process the refund. Your bank or payment provider may require additional time to make the funds available in your account.

9. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes to our business, services, or website. Any updated terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an update means you accept the revised terms.