Shipping policy

Last Updated: September 1, 2026

At Vayeli, we work to get your order packed and on its way as quickly as possible. This Shipping Policy explains how we process and deliver orders placed through our online store.

Order Processing

Orders are normally processed within 1–3 business days after the order is placed and payment has been received.

Orders placed by 5:00 PM Los Angeles time will be handled according to our regular processing schedule. Processing time does not include the time required for delivery.

Shipping Method

We offer free standard shipping on all products.

There is no additional standard shipping charge for your order.

Delivery Time

After your order has been processed and shipped, the estimated delivery time is 5–11 business days.

Delivery estimates are not guaranteed and may vary depending on the destination and circumstances affecting the shipment.

Tracking Information

A tracking number is provided for shipped orders. Once tracking information becomes available, you can use it to follow the progress of your package.

Please allow some time for tracking information to become active after the order has been shipped.

Delays

While we do our best to keep orders moving according to the estimated schedule, delivery times can occasionally vary. Shipping delays may occur due to circumstances outside our control.

If your package appears to be taking longer than expected, please contact our support team and provide your order information so we can assist you.